Privacy Policy

01Information we collect

We collect information you choose to provide when you contact us, request a proposal, apply for a role, or work with us. We may also receive limited technical and usage information when you visit our website.

• Contact details, such as your name, work email, phone number, company, and job title.
• Project information, including requirements, files, messages, feedback, and commercial details.
• Recruitment information, such as your résumé, portfolio, employment history, and interview notes.
• Technical information, including browser type, device type, approximate location, referring page, and website activity.

02How we use information

We use personal information only where it is reasonably necessary to operate our business, provide requested services, protect our systems, and communicate with you.

• Respond to enquiries, prepare proposals, and manage client relationships.
• Plan, deliver, support, and improve our software and professional services.
• Process applications and communicate with candidates.
• Maintain website security, diagnose technical issues, and understand performance.
• Meet legal, accounting, and contractual obligations.

03Legal grounds for processing

Depending on where you are located, we rely on one or more lawful grounds: performing a contract, taking steps at your request before a contract, pursuing legitimate business interests, complying with a legal obligation, or acting with your consent.

04How we share information

We do not sell personal information. We may share it with trusted service providers that support hosting, communications, analytics, recruitment, accounting, or project delivery. These providers may use the information only to perform services for us.

We may also disclose information when required by law, to protect rights or safety, during a business reorganisation, or with your direction or consent.

05International transfers

Silver Axis and its service providers may process information in countries other than the country where it was collected. Where required, we use appropriate contractual and organisational safeguards for these transfers.

06Retention

We retain personal information only for as long as needed for the purpose for which it was collected, including contractual, legal, accounting, security, and dispute-resolution requirements. Retention periods vary by record type and relationship.

07Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or loss. No internet-based system can be guaranteed completely secure.

08Your rights

Your rights depend on your location and may include access, correction, deletion, restriction, objection, portability, withdrawal of consent, and the right to complain to a data protection authority.

To make a request, contact us using the details below. We may need to verify your identity before completing it.

09Children and external services

Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.

Our website may link to services operated by other organisations. Their privacy practices are governed by their own notices, and we are not responsible for those services.

10Changes and contact

We may update this policy as our services or legal obligations change. The effective date above identifies the latest version.

Questions or privacy requests can be sent to info@silveraxisltd.com. You may also write to Silver Axis in Lahore, Pakistan.